THE PURPOSE OF THIS TASK ORDER IS TO CONTINUE MANAGED SERVICES AND MAINTENANCE SUPPORT FOR THE TSRP VERINT SOLUTION. THIS SOLUTION PROVIDES WORKFORCE OPTIMIZATION (WFO) TOOLS THAT ARE USED BY SUPERVISORS TO MANAGE NATIONAL 800 NUMBER (N8NN) AGENTS.
$1,775,182
| Recipient | AVAYA FEDERAL SOLUTIONS, INC UEI D4PHSMM4R125 |
|---|---|
| Award ID | 28321323FDS030135 |
| Award amount | $1,775,182 |
| Award type | DELIVERY ORDER |
| Awarding agency | Social Security Administration — Social Security Administration |
| NAICS | 517110 — WIRED TELECOMMUNICATIONS CARRIERS |
| PSC | DC01 |
| Start date | Jun 15, 2023 |
| End date | Dec 14, 2023 |
| Place of performance | BALTIMORE, MD |
| Record updated | Mar 19, 2024 |
View the official award record
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