MANDATORY SOURCE ABILITYONE CONTRACT. CONTRACT FOR TOLL FREE ORDER FORM CALL SERVICES TO PROVIDE CONTRACT CENTER SUPPORT SERVICES FOR THE IRS TO MANAGE TAXPAYER PRODUCT REQUESTS DIRECTED TO IRS TOLL-FREE TELEPHONE FORMS LINE.

DEFINITIVE CONTRACT won by NATIONAL TELECOMMUTING INSTITUTE, INC. · work in BOSTON, MA
$27,795,262
RecipientNATIONAL TELECOMMUTING INSTITUTE, INC. UEI H8J1W4J4YDG3
Award ID2043FY26C00014
Award amount$27,795,262
Award typeDEFINITIVE CONTRACT
Awarding agencyDepartment of the Treasury — Internal Revenue Service
NAICS561421 — TELEPHONE ANSWERING SERVICES
PSCR799
Start dateApr 4, 2026
End dateDec 31, 2026
Place of performanceBOSTON, MA
Record updatedApr 3, 2026

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